Strategy · 70 articles · Asked 0×
Customer Success & Retention
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- 2019 Pulse Conference: We're Excited About the Future of Customer Success ·
- Valimail Closes $45M Series C From Insight Partners to Accelerate Global Expansion
- What is the Net Promoter Score? - The SaaS CFO
- Growth Gurus: Founder & CEO of Force Therapeutics | Building Healthcare SaaS Through Clinical Empathy and Value-Based Care ·
- MetaCX Launches With $14M in Funding to Redesign Customer Success
- How Backcountry's Support Reps Go the Extra Mile — And Get Invited to Their Customers' Weddings
- Narvar Raises Series C Round to Simplify the Lives of Consumers Worldwide
- Six Tactics for Fast Churn Reduction ·
- 2018 Pulse Conference Recap: What's New in Customer Success?
- Hiring Customer Success Managers: Six Competencies for Executive Coaching Your Customers ·
- There are No Second Chances for First Impressions: Customer Onboarding as a Driver of Retention and Expansion ·
- Customer Success: Beginning a Lively Debate ·
- GuideSpark's Outbound Sales Strategy: Tripling ARR for Two Consecutive Years to $10M
- Putting the band back together: ExactTarget execs reunite to launch MetaCX
- Malomo Turns Shipment Tracking into a Powerful Marketing Channel for Ecommerce Brands
- High Alpha Invests in TINYpulse: Employee Engagement Platform Raises $6M, Hits 100% YoY Growth
- Former Salesforce Marketing Cloud Boss Scott McCorkle's New Startup MetaCX Raises $14 Million in Series A ·
- Net Revenue Retention: Why It's Crucial for SaaS Growth in 2025
- Building the Muscle: Why Early Stage Startups Should Focus on Retention ·
- 5 Marketing Lessons from Aaron Levie and the Early Box Marketing Team