SaaStr · 2021-12-31 · 1615d

The Law of Attach Rates: Why Strategic Partners Alone Cannot Drive Significant Revenue Growth

Jason Lemkin analyzes why individual strategic partnerships in SaaS rarely generate substantial direct revenue despite their importance. Using the concept of 'attach rates'—the percentage of a partner's customers who adopt your product—he demonstrates that even best-case scenarios with major platforms like Salesforce yield limited returns. The article argues that while partnerships are necessary, they require multi-faceted strategies and cannot alone move the needle for most vendors.

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Metrics in this report

Adobe Sign User Acquisition Increase

3xmultiplier

overnight increase

After integration into Adobe Reader (1 billion devices)

Estimated AppExchange Apps with 1000+ Customers

<1%

estimated

Of 10,000+ Salesforce AppExchange applications

Salesforce ARR

20billion $

stated as of article date

Salesforce platform

Salesforce Customer Count

150,000distinct customers

stated as of article date

Salesforce platform

Super Attach Rate

2-3%

rare outlier scenarios

When product fills major gap in partner platform

Typical Attach Rate Range

1-2%

best case

Product integrations between SaaS companies