Unlocking Efficiency: A Guide to Replacing Legacy Tools

The article argues that CFOs should systematically evaluate legacy processes and software tools during budget cycles, distinguishing between actual needs (driven by changed requirements) and perceived needs (driven by false indicators) when considering replacements. Using Concur vs. Brex and QuickBooks vs. NetSuite as case studies, the author contends that renewal decisions often default to low-friction choices rather than productivity-maximizing ones, resulting in missed efficiency gains.