Inside the SaaS efficiency gap

The article reveals a widening divergence in SaaS efficiency between early-stage startups and mature companies, with ARR per employee declining significantly (-9% to -34% year-on-year) across the $5M+ ARR range, while early-stage companies are becoming more efficient. CAC payback periods have deteriorated to an unhealthy 41-month average, driven by team bloat and decelerating growth in mature SaaS businesses.