The Art and Science of Investing in Consumer Businesses
Turner Novak, founder of Banana Capital, shares his investment framework for evaluating consumer businesses—ecommerce platforms and social networks—emphasizing retention, CAC payback period, and sustainable competitive advantages over vanity metrics. The article covers metrics for consumer investing, durability of revenue models (ads vs. ecommerce), trend spotting, strategic acquisitions, network effects, and the role of AI in social platforms and ad networks.
Metrics in this report
78%percent
target
Consumer ecommerce business after three years of optimization (improved from 27% baseline)
20 millionusers
actual
Current daily active users despite download declines from peak
$11 billionUSD
actual
Public company valuation after evolving from handmade items to diversified marketplace
40 millionusers
actual
Current monthly active users (down from peak in summer 2022)
1.7 billionaccounts
actual
Total unique Bitmoji accounts created (vs. 750M Snapchat MAUs)
largest categorycategory rank
target
Expected to be the biggest retail category by 2030
$64 millionUSD
actual
2016 acquisition price for Bitmoji that later generated 1.7B unique accounts
$24 billionUSD
actual
Public company valuation; historically owned PayPal valued at $70B