Praying for Distribution | AI Changes the Math
Distribution spend in SaaS companies is increasingly hidden across three P&L line items—COGS (inference costs), R&D (product flywheel), and S&M (traditional GTM)—rather than concentrated in sales & marketing alone. Rising CAC payback periods (median 20 months vs. 11 months historically) and falling NRR are eroding GTM efficiency, requiring CFOs to actively manage total distribution spend across all categories rather than optimizing S&M in isolation. AI companies in particular are experimenting with inference costs as a distribution channel, fundamentally challenging the traditional gross margin-to-valuation multiple relationship.
Metrics in this report
20.0months
median
Public software companies as of 2026
11.0months
median
Public software companies 3-4 years prior to 2026
33.0percent
approximate
Expansion revenue costs approximately 1/3 of new customer acquisition cost
75.0percent
minimum
SaaS companies deploying high S&M spend without alternative distribution channels
40.0percent
relative
Top-10 fastest-growing companies grow ~40% faster than remaining public software cohort while spending similar distribution dollars
1.6ratio
average
Top 10 fastest-growing public software companies