Organizational Debt Kills: Why Software Companies Must Rethink Headcount Planning
The article argues that software companies accumulate organizational debt by prioritizing growth speed over structural optimization, resulting in bloated headcount and inefficient spending that eventually slows growth. The author advocates for zero-based budgeting and critical evaluation of existing team structures, roles, and reporting lines rather than incremental budget additions based on benchmarks. Since ~70% of software company costs are people-related, organizational restructuring decisions should receive the same rigor as tech debt refactoring.
Metrics in this report
60percent
25th percentile
SaaS companies FY-21
35percent
median
SaaS companies FY-21
22percent
75th percentile
SaaS companies FY-21
45percent
25th percentile
SaaS companies FY-22
31percent
median
SaaS companies FY-22
22percent
75th percentile
SaaS companies FY-22
55percent
25th percentile
SaaS companies FY-23
33percent
median
SaaS companies FY-23
23percent
75th percentile
SaaS companies FY-23