cloudedjudgement.substack.com · 2023-08-25 · 1014d

Clouded Judgement: Klaviyo S-1 Benchmarking Analysis

Analyzes Klaviyo's S-1 filing as the first major SaaS IPO in several years, benchmarking key financial metrics including 57% revenue growth, 75% gross margin, 119% net revenue retention, and a Rule of 40 score of 65% against public SaaS peers. Highlights both strengths (exceptional NRR and Rule of 40) and concerns (29-month CAC payback, 4% operating margin, and high S&M spend at 42% of revenue). Concludes that Klaviyo must expand into a broader product ecosystem to improve unit economics and justify IPO valuation.

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Metrics in this report

Average Customer Value (ACV)

5thousands

Klaviyo with ~130k customers

CAC Payback Period

29months

Klaviyo; calculated as (Previous Q S&M / Net New ARR x Gross Margin) x 12

Customer Count

130thousands

Klaviyo as of S-1 filing

Free Cash Flow Margin

8percent

last twelve months

Klaviyo LTM

Gross Margin

75percent

median

B2B SaaS companies at scale

LTM Revenue

585millions

Klaviyo as of Aug 2023 S-1 filing; 50th ranked among public SaaS companies

Net Revenue Retention

119percent

top-quartile

Klaviyo; described as 'one of the most' in public SaaS

Operating Margin (GAAP)

4percent

Klaviyo LTM; recent quarters showed 1% and 4% positive margins

Revenue Growth (YoY)

57percent

last twelve months

Klaviyo LTM as of S-1 filing

Rule of 40

65index

top-quartile

Klaviyo; calculated as 57% growth + 8% FCF margin

S&M Expense Ratio

42percent of revenue

last twelve months

Klaviyo LTM

Total Addressable Market (Expanded)

34billions

Klaviyo's estimated TAM across all verticals in US alone

Total Addressable Market (Retail)

16billions

Klaviyo's current focus vertical (retail/eCommerce in North America, Western Europe, NZ, Australia)