onlycfo.io · 2024-01-17 · 869d

Creating a Sales Commission Plan: Best Practices for SaaS

This comprehensive guide addresses how to structure effective sales commission plans in software companies, emphasizing that the primary objective should be acquiring customers with strong lifetime unit economics and successful outcomes rather than maximizing short-term sales volume. The article covers quota setting, attainment targets, OTE benchmarks, renewal/expansion mechanics, usage-based pricing commissions, and clawback policies, with extensive data from ICONIQ and RepVue on industry benchmarks and current market trends.

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Metrics in this report

CAC Payback Period (B2B Enterprise)

12months

target

Enterprise SaaS companies considered 'great' performers

CAC Payback Period (B2B SMB)

6months

target

Mid-market SaaS companies considered 'great' performers

Free Cash Flow Margin (SaaS Target)

25percent

target

Cash flow target post-CAC payback period

LTV to CAC Ratio (at 100% attainment)

3.5multiple

example

Commission plan modeling example

LTV to CAC Ratio (at 60% attainment)

2.1multiple

example

Commission plan modeling example showing risk of low attainment

Quota to OTE Ratio

5multiple

target

Historical benchmark for enterprise software

Quota to OTE Ratio (Range)

4-6multiple

target

Standard industry guidance for all SaaS segments

Rep Attainment Target

80percent

target

Percentage of reps at 80%+ quota attainment

Sales Commission Rate (Average)

10percent

average

Portfolio companies from ICONIQ

Sales Rep Base/Variable Split

50/50percent

standard

All SaaS segments

Sales Team Over-Assign Percentage

15-25percent

typical

Street quota vs. company target buffer