Building Sales Commission Plans
This article provides a comprehensive guide to designing effective sales commission plans for 2025, emphasizing that commissions should incentivize not just deal closure but strong customer unit economics and retention. It covers ten critical components: commission purpose, OTE, quota setting, quota periods, accelerators, ramp time, renewals/expansion treatment, team targets, usage-based pricing adjustments, and clawback mechanics. The author argues that commission plans should prioritize CAC payback period alignment and customer lifetime value over pure sales volume, with benchmarking data showing median CAC payback periods have deteriorated to 34 months in 2024.
Metrics in this report
34months
median
Top-tier SaaS companies (ICONIQ portfolio), first half of 2024
21months
median
Top-tier SaaS companies (ICONIQ portfolio), 2020
6months
good
B2B Enterprise SaaS target benchmark
12months
good
B2B SMB SaaS target benchmark
18months
good
B2B Enterprise SaaS target benchmark
25percent
target
Mature SaaS companies post-CAC payback
15-25percent
typical
Street quota vs. company target buffer
5ratio
target
Historical benchmark for SaaS AEs
4-6ratio
target
Standard advice range for SaaS AEs