Tomasz Tunguz Blog / Theory Ventures · 2026-01-10 · 145d

The End of Open APIs: How AI-Powered Incumbents Are Building Competitive Moats

Major software incumbents like Salesforce, Datadog, and Epic are restricting API access and data portability to defend against competition, marking a shift from two decades of open platform ecosystems. AI's acceleration of development cycles enables large players to build end-to-end solutions faster, making platform-dependent businesses riskier than before. This represents a structural change in software industry dynamics where owning full stacks becomes the competitive advantage.

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Metrics in this report

Klaviyo Market Cap

8.8$B

exact

Shopify platform business valuation

Klaviyo Shopify Revenue Concentration

78%

exact

percentage of revenue from Shopify customers

Salesforce API Message Batch Size

15messages

maximum

per request for third-party apps

Salesforce API Rate Limit

1call per minute

maximum

Slack third-party apps post-restriction

ServiceMax Acquisition Price

915$M

exact

GE Digital platform business exit

Veeva Systems Market Cap

36$B

exact

Salesforce platform business valuation

Vlocity Acquisition Price

1.33$B

exact

Salesforce platform business exit

nCino Market Cap

2.9$B

exact

Salesforce financial services platform business