Report · 2026-03-31
· 65d
The $6 Trillion IT Services Market: Why Silicon Valley Ignores the Largest Technology Industry
Despite representing a $6 trillion market, IT and managed services remain largely unmodernized compared to other tech sectors. Traditional MSPs operate with legacy models from 2005, creating fragmentation, poor customer satisfaction, and inefficiency. Treeline proposes a Modern IT Operating System that uses software and AI to automate IT operations while preserving human expertise for strategic decisions.
Metrics in this report
Average MSP Size
<10employees
majority
US MSPs with fewer than 10 employees
IT Budget Absolute Value
1.5-2.5million $
annually
$50 million company
IT Budget as Revenue Percentage
3-5%
rule of thumb lower bound
$50 million company annual IT, security, compliance spend
IT Spend Projection
6trillion $
projected
Global IT services market, 2026
Number of MSPs
40,000+count
over
United States market
SMB Satisfaction with IT Providers
23%
reported
Small-to-medium businesses