SaaStr · 2021-12-25 · 1621d

Enterprise SaaS Sales Strategy: Why Both Inbound and Outbound Are Essential

Jason Lemkin argues that enterprise SaaS companies need both inbound and outbound sales strategies, contrary to the popular belief that inbound-only approaches are superior. The majority of enterprise software deals, particularly high-ACV deals and those targeting senior executives, still require outbound sales efforts. Companies should focus on whichever channel works initially, then layer in the complementary approach to accelerate growth.

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Metrics in this report

Growth Acceleration from Layered Outbound

10-20%

range

Potential growth increase from adding outbound to primarily inbound SaaS companies

Outbound vs Inbound Sales Effectiveness Range

1-9 times out of 10ratio

range

Effectiveness of outbound for selling to senior executives depending on product and market

Revenue Allocation by Sales Channel

33%

approximately

Enterprise SaaS company bookings from pure outbound sales (from commenter data)