SaaStr · 2021-12-25
· 1621d
Enterprise SaaS Sales Strategy: Why Both Inbound and Outbound Are Essential
Jason Lemkin argues that enterprise SaaS companies need both inbound and outbound sales strategies, contrary to the popular belief that inbound-only approaches are superior. The majority of enterprise software deals, particularly high-ACV deals and those targeting senior executives, still require outbound sales efforts. Companies should focus on whichever channel works initially, then layer in the complementary approach to accelerate growth.
Metrics in this report
Growth Acceleration from Layered Outbound
10-20%
range
Potential growth increase from adding outbound to primarily inbound SaaS companies
Outbound vs Inbound Sales Effectiveness Range
1-9 times out of 10ratio
range
Effectiveness of outbound for selling to senior executives depending on product and market
Revenue Allocation by Sales Channel
33%
approximately
Enterprise SaaS company bookings from pure outbound sales (from commenter data)