SaaStr · 2012-09-10
· 5014d
The Definitive Script for Firing Underperforming Employees
Jason Lemkin provides a proven 90-second script for firing underperforming employees in startup environments, emphasizing clarity, speed, and respect. The approach prioritizes minimal discussion, immediate execution, and treating the terminated employee with dignity while acknowledging that hiring mistakes are ultimately the manager's responsibility.
Metrics in this report
Complete Termination Execution Time
10minutes
target
total time from conference room to employee departure
First-Year Employee Involuntary Attrition Target
0%
target
employees lost in first 12 months from hire
Maximum Time Terminated Employee Remains On Site
15minutes
maximum
post-notification presence at company
Termination Conversation Duration
90seconds
target
time to deliver dismissal message