SaaStr · 2021-01-03 · 1977d

Minimum Price Points for Supporting Inside Sales Teams in SaaS

Jason Lemkin analyzes the lowest price points that can sustainably support inside sales teams in SaaS companies. The article demonstrates through financial modeling that while $3,000 ACV is the theoretical minimum, companies can go lower to $99/month by optimizing for high-volume leads, using sales roles for training, and leveraging customers as long-tail champions.

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Metrics in this report

Asana Average Deal Size

2800$/year

average

at $250m+ ARR, 60/40 self-service to sales-assisted mix

Asana Sales-Assisted Deal Mix

40%

current

at $250m+ ARR with 60% self-service

Inside Sales Rep Annual Phone Calls

100in-depth calls/month

typical

with real questions and follow-up actions

Inside Sales Rep Daily Demo Capacity

3demos/day

average

maximum sustainable rate

Inside Sales Rep Monthly Deal Closure Rate

8-12deals/month

typical range

SMB inside sales representatives

Inside Sales Rep Monthly Demo Capacity

60demos/month

average

based on 20% close rate and 8-12 monthly closes

Low-End Achievable ACV with Inside Sales

99$/month

minimum viable

with high-volume leads and efficient reps

Minimum ACV for Inside Sales

3000$/deal

mathematical minimum

based on 100 deals/year at $300k revenue target

Practical Minimum ACV for Inside Sales

5000$/deal

recommended

accounting for overhead, waste, and turnover

Required Annual Revenue per Rep

300$k/year

minimum

to cover rep compensation and overhead

SMB Inside Sales Rep OTE

80-100$k/year

typical range

base plus bonus compensation

Top Performer Deal Closure Rate at Low ACV

30deals/month

high achiever

at $99/month price point with sufficient leads