SaaStr · 2015-05-15 · 4037d

8 Things I Learned After Joining a Hyper-Growth SaaS Startup: Gadi Shamia's Talkdesk Insights

Gadi Shamia, COO of Talkdesk, shares lessons learned after joining a hyper-growth SaaS company, defining hyper-growth as $1M-$10M ARR in 5 quarters or less. Key insights include the importance of hiring first before solving problems, understanding your growth drivers, and being prepared to unlearn previous experiences in an entirely different operating environment.

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Metrics in this report

Headcount Growth

5xmultiple

actual

Talkdesk between seed round and COO joining (6 months)

Initial ARR at Seed

1M$

actual

Talkdesk achieved with 5 employees and almost no capital investment

Initial Headcount

5employees

actual

Talkdesk when reaching $1M ARR

Revenue Growth

3xmultiple

actual

Talkdesk between seed round and COO joining (6 months)

Time Spent on Hiring

70%%

actual

COO first 3 months at hyper-growth startup