Theory Ventures Invests in Chorus: Speech Recognition Transforms Sales

Tomasz Tunguz announces Theory Ventures' investment in Chorus, a speech analysis platform for sales teams that uses machine learning to provide real-time feedback to salespeople during calls. The technology transcribes calls, tracks competitor keywords, and teaches sales techniques based on top performers' behaviors. Tunguz argues that speech recognition has matured to human-level accuracy and unlocks insights from previously untapped conversational data.