Transforming a Services Business into SaaS: 8 Lessons from Logikcull's CEO Andy Wilson

Andy Wilson, CEO of Logikcull, shares eight critical lessons learned while transforming a 10-year services business into a successful SaaS company in the eDiscovery space. The company achieved seven-figure ARR with mid-teens month-over-month growth by systematically reducing process friction, adopting SaaS mindsets, and building product-focused teams. Wilson emphasizes that services-to-SaaS transitions are possible but require deliberate strategy, market validation, and mindset shifts away from customization.