tomtunguz.com · 2024-05-17 · 748d

AI Spending Patterns: It's Not What You Think

AI software spending has grown 293% YoY in transaction volume, but growth rates are decelerating and vendor metrics are converging toward traditional SaaS benchmarks. Leading AI companies show strong net dollar retention (125-129%) and account expansion despite slowing customer acquisition growth (105% average, 38% median), suggesting the market is maturing as buyer preferences clarify and pricing pressures intensify.

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Metrics in this report

AI Software Transaction Volume Growth

293%percent

year-over-year

Q1 2024, credit card transactions

Account Churn

15-25%percent

typical range

AI software at common price points

Customer Acquisition Growth

105%percent

average

Popular AI software vendors

Customer Acquisition Growth

38%percent

median

Popular AI software vendors

Net Dollar Retention

125-129%percent

top-quartile/median

AI-infused software companies

Overall Software Transaction Volume Growth

6%percent

year-over-year

Q1 2024, credit card transactions